Thank you very much for your purchase!
Here you’ll find some useful info.
Shop hours: monday to friday. Please note I’m in Spain and there is a time difference.
New shop: www.blursbyaishop.com
Please note: ALL the items in my shop are DIGITAL DOWNLOAD (jpg, pdf files) items and NO PHYSICAL ITEM WILL BE SENT VIA POSTAL MAIL .
If you ordered it by mistake and you want to cancel your order, please send me a message as soon as possible. I will gladly cancel and refund your order before the item has been sent. Please don’t download the files if you want a refund.
No refunds will be made after the file has been downloaded because there is no possibility of you returning the item. Thank you for your understanding.
Once your order is placed and paid you will get a download link. Please save your files in your computer where you can store them forever.
If you ordered an instant download by mistake and you expected a physical item to be sent to your home, please don’t download the files and send me a message if you want me to refund and cancel your order.
IF THE PRODUCT YOU ORDERED IS CUSTOMIZABLE:
You can see here my current turnaround.
The files sent by me using a shared folder will be available to you for 30 DAYS. After that, I will remove the files from my shared folder. Please download them and save them on your computer, where you can keep them stored.
If you want to cancel your custom order you can cancel it only before I start working on it. So, please send me a message as soon as possible to ensure I haven’t started working on it.
No refunds on custom orders after I start working on them or if they have been already made and finished (unless there has been a mistake on my side). I’m sorry.
Recommended shops for printing, recommended papers, ideas for making pushpin travel pinboards, canvases and much more info.
HOW DO I EXTRACT A .ZIP FILE?
I’ve gathered video tutorials for unzipping files here.
Copyright releases for personal use.
Some print shops are asking for a copyright release these days for you to print the file you purchased. If you are at the shop, first of all, try to show them the invoice or transaction of purchase. Sometimes it works and will save you time.
If that doesn’t work, please mesage me and I will send you a PDF copyright release as soon as possible.